Microsoft Band and your data

Find out what data your Microsoft Band collects.

After you set up your Band with the Microsoft Band app, it keeps track of your heart rate, steps taken, calories burned, and sleep quality. The data collected is based on your personal settings and choices.

If you turn on GPS during a run or a bike ride, your Band tracks your location, and you’ll be able to see a map of your route in the Band app and on your Microsoft Health web dashboard.

For more info, see the Privacy Statement openarrow.

Where can I see my data?

On your Band

You can see some of your stats on your Band, such as time, steps, distance, calories burned, and heart rate.

Tap the Me Tile and swipe left or press the action button to cycle through tracked data for the total steps and distance you’ve traveled today, the number of calories you’ve burned today, and your current heart rate.

Tap the Bike Tile  bike tile , the Run Tile running tile , the Exercise Tile excercise tile , the Guided Workout Tile guided workout tile  , or the Sleep Tile sleep tile , and swipe left to see stats from your most recent tracked activity.

On your phone

You can see more stats in the Microsoft Band app on your phone, including details about your past workouts and other activities.

On the Home screen in the app, tap any of the following to see info and charts about your recent activities:

steps tile Steps

calories tile  Calories

running tile Run

bike tile Bike

sleep tile  Sleep

excercise tile Exercise

guided workout tile Guided Workout

To see your stats from earlier tracked activities, tap Menu > History and choose an item in the list.

Online in your Microsoft Health web dashboard

For the most comprehensive view of your data, go online and check out your Microsoft Health web dashboard. Your dashboard provides advanced fitness tracking data and information you can use to help you achieve your wellness goals.

How can I use the data?

Your Band can help you set fitness goals and track your progress toward meeting them.

How do you protect my Band data?

We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, or disclosure. Personal data sent from your Band to Microsoft is encrypted in transit, and we store personal information on computer systems that have limited access and are in controlled facilities.

How often is data synced with the cloud?

While your phone is connected to the Internet, your data is synchronized to the cloud about every 30 minutes. You can also sync your data manually at any time.

To sync your data manually to the cloud, open the Microsoft Band app on your phone and tap Menu   > Sync sleep tile.

How do I delete all my data from my Band and phone?

On your Band, tap the Settings Tile settings-icon  > Power power tile  . Then swipe left, tap Reset Device, and tap Yes when asked if you want to erase all data.

To delete all data from your phone, open the Microsoft Band app and tap Menu > My Microsoft Band > Unregister your Band.

To delete the information from your Microsoft account, see contact us.

Does my Band collect information about the content of my messages or phone calls?

No. The Microsoft Band app provides a channel that other apps on your phone can use to send notifications to the Band. The info appears on your Band for a short time and is then deleted from your Band.

The Band stores up to eight notifications per tile. When more notifications appear, older ones are deleted from your Band.

Is my personal data shared with anyone?

Your Band data isn’t shared with third parties without your explicit consent.

For more info, see Your privacy: Microsoft Band and HealthVault FAQ in Microsoft Band documents.

Why do I need a Microsoft account?

Microsoft Band uses your Microsoft account to store your data in the cloud. Learn more about Using a Microsoft account with your Microsoft Band.

When I use Microsoft Band and Microsoft Band app, what information is collected, and where is it saved?

After you set up your Band with Microsoft Band app, the system keeps track of your fitness data, such as heart rate, steps taken, and calories burned. Learn more about what sensors are on Microsoft Band.

Your Microsoft Health data is stored in the cloud, in the data center closest to you when you set up your account. Microsoft Health data centers are located in the United States, the European Union, and Australia. No data is transferred to the cloud unless you pair your Band via Bluetooth with Microsoft Band.

How do I delete my account?

To delete your data from the Band and Microsoft Band, follow these steps:

Step 1: On your Band, tap Settings Tile settings-icon  > Power settings-icon.

Step 2: Swipe left, tap Reset Device, and tap Yes when asked if you want to erase all data.

Step 3: Open the Microsoft Band app, and tap Menu > My Microsoft Band > Unregister your Band.

To delete the information from the Microsoft Health Service, contact Customer Support.

How is location and GPS used with Microsoft Band and Microsoft Band app?

When you turn GPS on during distance travel activities like running, biking, or golfing, the system records your route and collects info about the distance you’ve travelled. When you sync your Band with your phone, you’ll find a map of your route in the Microsoft Band app so you can retrace your favorite routes later.

GPS data is also used to refine distance and speed calculations. Learn more about using GPS mapping.

How do I manage tiles and notifications on my Band?

You can choose which tiles appear on your Band and when they notify you. Some tiles have additional settings you can modify, so you can do things like turn notifications on or off, set up quick response messages, and more. Learn how to manage tiles and notifications.

What are the privacy principles for HealthVault?

Our privacy efforts are built on four core principles:

  • The HealthVault data you create in HealthVault is controlled by you.
  • You decide what goes into your HealthVault data.
  • You decide who can see and use your HealthVault data.
  • HealthVault does not use your health information other than to provide the Service unless you clearly tell us we may.

In addition to the core privacy principles listed above:

  • HealthVault does not use your data to display advertising to you without your opt-in and explicit consent.
  • You can see a history of what data has been added, updated, or deleted and by whom, for records that you are a custodian of.
  • Microsoft has established stringent privacy guidelines for Microsoft HealthVault.

Does Microsoft access my HealthVault data?

Microsoft may access and/or disclose your personal information in HealthVault:

  • If you give us explicit consent, such as when you are working with Microsoft Customer Support to resolve certain issues.
  • If we believe such action is necessary to: (a) comply with the law or respond to legal process served on Microsoft; or (b) protect the rights or property of Microsoft (including the enforcement of our agreements).

By policy, access to the record database is limited to a small number of authorized personnel (whose access is audited) and only as needed to operate the service.

Does Microsoft collect health data about me from my health care providers?

Microsoft does not contact doctors, hospitals, insurers, or other entities to add data to your HealthVault records without your permission. Band information is provided only through connections that you, or people you authorize, specifically create.

How can I keep my data in HealthVault private?

You play an important role in protecting the privacy of your data.

  • Use the additional security features with the ID you use to sign in to HealthVault, such as your Microsoft account (learn more openarrow) or Facebook ID (learn more openarrow). This can help protect your account from being accessed if somebody learns your account password.
  • Use a password or passcode to secure any PC or mobile device (such as your phone) that has a HealthVault-connected app.
  • Be thoughtful and careful about which people you share your HealthVault records with and their level of access. Occasionally review who has access to your records, which you can do on the Sharing page when you’re signed in to the HealthVault website.

What if someone gains access to my HealthVault account?

Microsoft is committed to protecting your privacy and helping customers have a positive online experience. If we learn of any potential breach of a HealthVault account, we investigate, and, where appropriate, take actions, possibly including blocking or suspending access to your account.

If we determine there might have been a breach of your HealthVault account, we will notify you via the contact information you have provided in your account. We encourage you to provide alternate contact information, so that if your login ID is compromised or blocked, we will still be able to get in touch with you.

Where can I learn more about managing my HealthVault account (how to close my account, edit contact information, etc.)?

Learn more about HealthVault.openarrow

How do I share my HealthVault data? How do I add a custodian to my record?

There are several ways to share your HealthVault data. You can give another HealthVault user online access to part or all of your HealthVault account, create an emergency profile, print information, or use encrypted messaging. Learn more about HealthVault.openarrow

Does HIPAA apply to HealthVault accounts?

HIPAA doesn’t apply to HealthVault accounts. HIPAA is a US law that regulates the data of healthcare providers, health insurers, and others in the healthcare industry.

HealthVault is, very simply, a tool for individuals to manage health information that is under their control. It is not a tool for healthcare companies to manage their patients’ or insureds’ data. Individuals, not hospitals or insurance companies, control how their information is used and shared. As a result, HIPAA does not apply (either under the rules for HIPAA covered entities or for their business associates).

What requirements do apply to HealthVault?

Microsoft operates HealthVault according to the commitments we make to HealthVault customers in our service agreement and privacy statement. In addition, for data collected in the United States, the HITECH Act, a US law that supplements HIPAA, regulates HealthVault as a personal health record. The HITECH Act requires, for example, that we notify you if a security breach compromises your HealthVault information.

HealthVault and Data Protection in the European Union

The European Union has strict rules about the use and disclosure of information regarding health. Microsoft Corporation as the data controller for HealthVault services is committed to following those rules. Please see our Privacy Statement openarrow for how to reach Microsoft.

If you choose to share your data with organizations that operate connected applications, those organizations can become data controllers for the services they provide. We recommend in that case that you review the privacy practices of those organizations.

HealthVault is designed to provide users with control over their personal information, flexible choices for how to use and share it, and the ability to maintain their health records independent of any particular healthcare provider.

A contract is required before an organization can connect its application with any HealthVault record. Microsoft requires certain technical and organizational measures from our partners as well as written security and privacy commitments in the agreement. The agreement recognizes that each party has a duty to protect the privacy, security, and integrity of its users’ data. Microsoft does not approve providers’ privacy notices or generally review their practices but does reserve the right to suspend or terminate connectivity if we become aware that they may not be not fulfilling their privacy and security commitments to users.