Xbox One online safety and privacy settings for parents and children

Xbox One has age-appropriate controls and settings that you can adjust to suit your family’s needs. Access these settings from either Xbox.com or an Xbox One console – although you can only change content and app settings from the console.

From Xbox.com

Change privacy and safety settings for you or a child

  1. Sign in to the adult’s Microsoft account at Xbox.com.
  2. If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost Password Solution.

  3. Under My Xbox, select Profile.
  4. Select Privacy settings or Online safety on Xbox One.
  5. Due to the secure nature of these settings, you may be asked to enter a security code that we’ll send to the alternative phone number or email address previously saved to your account.

  6. Select the account that you want to look at.
  7. Review the settings currently in place and update those that you want to change.
  8. Save your changes on each tab before moving on to the next.

From your Xbox One console

Change privacy and safety settings for you or a child

  1. Sign in to your Xbox. (If you’re changing the settings for a child, sign in using an adult’s account.)
  2. Scroll left on the Home screen to open the guide.
  3. Select Settings > All Settings.
  4. For your account:

    1. Under Privacy & online safety, select Xbox Live privacy.
    2. Choose a default, or customise your settings by selecting View details & customise.

    For a child’s account:

    1. Under Account, select Family.
    2. Enter your password or passkey, then select the account that you want to update.
    3. Select Privacy & online safety, then choose the default settings, or customise by selecting View details & customise.

Managing app privacy settings

When you download apps from the Store, each app requires permission to access data from your console.

  1. On your Xbox One console, select Settings > Privacy & online safety > App privacy.
  2. From the list, select what you’d like to give permission for by ticking the checkboxes.

If you’re signed in with a child account, you’ll need your parent to sign in and give permission for apps to access your data.

  1. Sign in with an adult’s account.
  2. Go to Settings > Family.
  3. Select the child account that you’d like to manage, and go to Privacy & online safety > App privacy to give permission.

Note

  • If multiple gamers are signed in, apps can only access data that everyone has given permission for.
  • When you give apps permission on a console, it’s only saved on that console. If you use multiple consoles, make sure you give your apps permission on all your consoles.

For specific info about changing the privacy settings for the camera, location and speech on your Xbox One, see:

If you’re having issues changing the online safety or privacy settings, see Troubleshoot changing online safety or privacy settings on Xbox One.