For up-to-date information on Microsoft’s data processing practices, please review the Microsoft Privacy Statement. Here you can also learn about the latest tools we provide to access and control your data and how to contact us if you have a privacy inquiry.

Windows Phone 7 Privacy Statement

Last updated: April 2016

Warning Icon   IMPORTANT NOTICE

This notice describes unintended behavior in the Windows Phone 7 software involving location services, explains how Microsoft eliminated that behavior, and reminds you that you can prevent access to location information if you choose to do so.

As described in the Location Positioning section of this Privacy Statement, the location information stored and used by the Windows Phone location positioning database is limited information about nearby Wi-Fi access points and cell towers that we use to help provide you with location services more efficiently and effectively. It does not include any information that identifies you or uniquely identifies your device and does not allow Microsoft to track you or your device.

In 2011, we identified an unintended behavior in the Windows Phone 7 software that resulted in information about nearby Wi-Fi access points and cell towers being periodically sent to Microsoft when using the Camera application, and, for phones that are configured for US-English, when using the phone's voice command features (such as "Find Pizza"). For the Camera, the software bug resulted in the behavior even where you have disabled geo-tagging photos in the Camera application.

The Windows Phone 7.5 update, made available beginning in September 2011, eliminated this unintended behavior by the Camera application and voice command feature. After installing the update, information about nearby Wi-Fi access points and cell towers will be sent when using the Camera application only if you have agreed to tag your photos with location. For voice commands, location information will no longer be requested and information about nearby Wi-Fi access points and cell towers will not be sent to Microsoft when using voice commands.

We also identified, however, that the Windows Phone 7.5 update contained an unintended behavior when using the "Me" feature in the People Hub. Each time you access the "Me" feature, information about nearby Wi-Fi access points and cell towers is sent to the Windows Phone location service. The information sent, received and stored by the Windows Phone location service when you use the "Me" feature does not identify you or your individual device. Nevertheless, this behavior was unintended and we eliminated it as part of updates to Windows Phone 7.5 made available to carriers and OEMs beginning in early 2012. When the update is installed, information about nearby Wi-Fi access points and cell towers will be sent only if you agree to allow the "Check In" function of the "Me" feature to access and use location information.

As noted, updated OS versions have been made available to all carriers and OEMs. We urge you to ensure that you have installed the latest version of the Windows Phone 7 software your carrier makes available. We also remind you that you can always disable all access to location information by applications and collection of location information by the Windows Phone location service at any time by going to Settings > Location and toggling the location switch to OFF.

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your mobile device and services. This privacy statement describes the data collection and use practices of Windows® Phone 7 software and services ("Windows Phone"). It focuses on features that communicate with the Internet. It does not apply to other online or offline Microsoft sites, products, or services.

Windows Phone delivers a variety of communication, entertainment, marketplace, and productivity experiences, including Xbox LIVE® Bing™ for Mobile, Windows Live® Zune® and Microsoft® Office Mobile. To help you get to the information that matters most to you, the following links will bring you directly to the information about a specific topic or feature of the device.

Not all features are available on all devices (for example, some features are not available on phones with limited memory, or on older versions of the Windows Phone operating system) or in all regions. Later Windows Phone operating system phones (for example, Windows Phone 8) are covered by a separate privacy statement. Click here to review that privacy statement.

Specific Features
Email and Accounts
Find My Phone
Internet Explorer Mobile
Keyboard Touch Recognition
Location Check-Ins
Maps
Marketplace
Office Mobile
People
Phone Feedback Program
Phone Update
Pictures & Camera
Search
Speech
Windows Live ID
Xbox LIVE/Games
Zune Music & Video

Collection and Use of Your Information

As part of your use of Windows Phone and related services, we will collect some information from you in order to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. Information we receive may also be analyzed in order to develop and improve Microsoft products and services unless more limited purposes are specified in this Privacy Statement. Certain information we collect from you is used for displaying content and advertising that are customized to your interests and preferences. For more details about the use of information for advertising, see the Display of Advertising section below.

For web-based experiences on the device, we may collect information about your visit to our sites. For example, we may use web analytics tools to retrieve information about the pages and content you view within our sites and the actions you take on our site, such as searches for content or applications, the purchase of applications or content or the streaming of content.

To offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

To learn more about how specific applications or features collect and use your information, see Specific Features below or use the links at the top of the privacy statement to get to the information you want about a specific application or feature.

Collection and Use of Standard Information about Your Device

When you use software with Internet-enabled features, information about your device ("standard device information") is sent to the websites you visit and online services you use. Microsoft uses standard device information to provide you Internet-enabled services, to help improve our products and services, to help keep your software up to date, to certify your device, and for statistical analysis.

Standard device information typically includes information such as your IP address, operating system version, browser version, regional and language settings, and a unique ID we generate for your device. In some cases, standard device information may also include a hardware ID, the first six digits of your International Mobile Subscriber Identity (IMSI) or other device identifiers that indicate the device manufacturer, device name, version, and mobile operator. If a particular feature or service sends information to Microsoft, standard device information will be sent as well.

Collection and Use of Location Positioning Information

On Windows Phones, "location services" refers to device software and online services that use the location of your device to provide enhanced features and services. The Microsoft "location positioning database" refers to the data that we use to determine the approximate location of your device and return it to requesting applications and websites. The information stored and used by Microsoft's location positioning database is limited information about nearby Wi-Fi access points and cell towers that we use to help provide location services more efficiently and effectively. It does not include information that identifies you or uniquely identifies your device, and does not allow Microsoft to track you or your device.

Please be aware, however, that the location services provided by individual applications, websites, or features (including those offered by Microsoft) that you choose to use, may retain location information in association with your account or device. Please review the privacy policies of the websites, applications, and features that you allow to access your device's location to learn about how they use the location information they request.

Location Positioning Database

If you allow an application or website to access your device's location, each time it requests location, information about nearby cell towers, Wi-Fi access points, and available Global Positioning System (GPS) information may be collected by Microsoft's location positioning database and used to help determine the approximate location of your device, as well as to update and improve the database for future requests.

For example, if you have Wi-Fi enabled on your device, and if you allow an application or website to access your device's location, the Media Access Control (MAC) addresses and signal strength of Wi-Fi access points available to your device will be collected by Microsoft's location positioning database. Similarly, if you are connected to a cellular network, identifiers of the cell towers available to your device will be collected. If GPS is available, the latitude, longitude, speed, and direction of the device provided by the GPS may be collected.

This information is utilized by Microsoft's location positioning database to calculate the approximate location of your device, which is then sent to the application or website requesting location. The location information provided to websites and applications may include the latitude, longitude, speed, direction, and altitude of your device at the time of the request. It does not include identifiable information about available cell towers or Wi-Fi access points, such as MAC addresses, or cell tower identifiers.

We may use trusted third-party location positioning databases, such as Nokia's database, to provide improved location positioning on your device. For example, when an application on your device requests location, we may also query a partner's location positioning database to allow your device to better determine its location. Just as with the Microsoft location positioning database, the partner database will receive information about nearby cell towers and Wi-Fi access points and GPS data, but will receive no information that identifies you or uniquely identifies your device.

If you have a Wi-Fi access point or router and you wish to exclude it from Microsoft's location positioning database, you can submit the MAC address to Microsoft's block list at go.microsoft.com/fwlink/?LinkID=223681 and we will not include any data related to that address in our database.

For more information on Windows Phone and location privacy, see Location and My Privacy.

Location Master Switch & Specific Application Location Access

Before Microsoft can collect the Wi-Fi access point and cell tower information described above, and before a website or application can access your device's location, you must agree to allow access.

First, your device's master location services switch must remain On. If the master location services switch is set to Off, Microsoft will not collect information about nearby Wi-Fi access points and cell towers, and applications and websites will be unable to use the device's location even if you agree to allow such use in the specific application or website. To disable access to your device's location by all applications and websites at any time, go to Settings > Location and toggle the "location services" switch to Off. If you later toggle the master location switch to On, your application-level location settings (see below) will be restored.

Second, you must also agree to allow a specific application to access your device's location. If you have previously allowed such access, you can later enable or disable access to your device's location in the application's settings. For example, to disable the map application's access to your device's location, you can go to Settings > Applications > Maps and toggle the "use my location" switch to Off.

Display of Advertising

Some websites you visit, and some applications you download from the Store, may display advertisements using Microsoft's advertising platform—including personalized ads that we believe may be of interest to you. Microsoft Advertising may also use third-party ad companies to display advertisements in applications that use our ad platform. When we do so, we may send a unique ID to those third parties with the ad request.

You may opt out of receiving personalized ads from Microsoft Advertising, and discontinue sending a unique ID to third-party ad networks used by Microsoft Advertising, by visiting our opt-out page. Just sign in with the Microsoft account you have associated with your Windows Phone and that you use to access the Store, and select the Personalized ads wherever I use my Microsoft account opt-out option. For more information about how Microsoft Advertising collects and uses information, please see the Microsoft Advertising Privacy Statement.


Websites you visit, and applications you download from the Store, may also use advertising platforms other than the Microsoft Advertising platform. In those instances, Microsoft has no control over the activities of the other ad networks. Microsoft recommends that you review the privacy policies and practices of the applications that display advertising to learn more about information they pass to ad networks, including ad networks other than Microsoft’s advertising platform, and any additional application controls regarding the display of advertising.

How We Communicate with You

We may send certain service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements to the email address you provided for password resets when creating your Windows Live ID. Depending on your region, you may also receive periodic communications about Windows Phone products, services, events and surveys. You can follow the instructions in communications you receive to unsubscribe from future, non-service communications.

Information We Share with Others

Except as described in this privacy statement, your personal information will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, hosting websites, providing customer service, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information Storage and Transfer

Information that is collected by or sent to Microsoft by Windows Phone may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Security of Your Information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

We recommend that you also take steps to help protect information on your device by using the PIN lock feature. PIN lock allows you to require a passcode to access your device when locked. To learn more about PIN lock and to enable PIN lock on your device, go to Settings > Lock+ wallpaper.

Changes to this Privacy Statement

We will occasionally update this privacy statement to reflect changes in our products and services, and to clarify our practices based on experience and customer feedback. When we make changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this privacy statement to be informed of how Microsoft is collecting, using, and protecting your information.

For More Information/Access Requests

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement, believe that we have not adhered to it, or want to request access to the personal information we've collected, please contact us using our web form or use the contact information provided below.

Microsoft Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA

Specific Features:

Email and Accounts

Information Collected or Stored and How It's Used:

When you set up an email account on the device, the device will send the domain portion of your email account to that mail provider to allow the provider to return the applicable account settings. Only the domain portion of your e-mail address is sent (such as hotmail.com), not your full email address.

To make it easier to access and to keep email and other synchronized content (such as calendar items, contacts, photos, and feeds) up to date on your device, we will also automatically save your sign-in credentials and/or sign-in tokens to the device.

When you add an email account or a social networking account to your device (such as Facebook), your device will automatically retrieve available messages, contacts, photos and feeds to help keep the information on your device from these accounts up to date.

Your Choices

You can change the settings for most types of accounts to update your content less often, or only when you choose.

To change the settings for your update frequency or the content you synchronize:

  1. Go to Settings > Email + accounts.
  2. Tap the account you want to change.
  3. In the Download new content list, choose how often you want to receive updated content. If you only want to receive them when you request them, tap Manually.
  4. In the Content to sync list, clear the check boxes of the content you do not want to sync.

The content from Facebook accounts is always updated automatically. If you don't want to receive Facebook updates, you need to delete your Facebook account from your device.

To delete a Facebook account:

  1. Go to Settings > Email + accounts.
  2. Tap and hold Facebook.
  3. Tap Delete.

Find My Phone

Information Collected or Stored and How It's Used:

The Find My Phone feature allows you to map, ring, lock, or erase your device from www.windowsphone.com/my. We will use the telephone number you provide to ring or send an SMS to your lost device at your request. We will use the contact email address provided for your Windows Live ID to provide you with instructions to unlock your device, if you're previously requested that it be locked. We will periodically collect certain diagnostic information about your device, such as your battery level, device capabilities (such as whether SMS or GPS location positioning is available) and whether the device has PIN lock or SIM card lock enabled, to provide the features that allow you to remotely lock and/or erase the device.

There are two ways that we determine the location of your device for the Find My Phone feature:

  1. If you have enabled the "save my location every few hours for better mapping" feature from the Find My Phone settings on your device, the location of your device will be sent periodically to your online account at www.windowsphone.com/my. This is helpful in a case where the lost device is turned off or its battery is fully discharged. The Find My Phone feature only stores the last known location of your device. When a new location is sent, it replaces the previously stored location.
  2. You also can attempt to find your device's current location from your online account at www.windowsphone.com/my. Note that when you make a request from your online account, it will try to retrieve the location of your device regardless of whether the master location services switch is enabled on your device.

Your Choices

The "save my location every few hours for better mapping" feature is Off by default. To enable the feature:

  1. Go to Settings > Find my phone.
  2. Check Save my location every few hours for better mapping.

To completely disable the Find My Phone feature, which will prevent the feature from working even when you make a specific request online, log in to your online account at www.windowsphone.com/my and:

  1. Click on Account.
  2. Click on Remove this phone.

Internet Explorer Mobile

Information Collected or Stored and How It's Used:

Auto-suggestions:

To help you find the content you want more quickly, Internet Explorer automatically suggests websites as you type. Auto-suggestions can come from your History or Favorites stored on your device, or from the Bing service. To get suggestions from the Bing service, what you type in the address bar or search bar is sent to the Bing service as you type it. To learn more about the information collection practices of Bing, please review the Microsoft Online Privacy Statement and Bing Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184

Cookies:

Cookies may be stored to your device. A cookie is a small text file that is placed on your hard disk by a website. Cookies are uniquely assigned to your device, and can only be read by a website or web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your device.

A cookie is often used to personalize your visit to a website or to save you time. For example, to facilitate a purchase, the cookie could contain shopping cart information such as your current selection, as well as contact information such as your name or email address. To help websites track individual visitors, cookies often contain a unique identifier. It is up to the website that created the cookie to disclose to you what information is stored in the cookie and how that information is used.

Favorites and Browsing History:

Internet Explorer® Mobile stores on your device the websites you've saved as your favorite as well as links you have visited recently. In order to improve the Bing search experience, you can also allow Internet Explorer to collect and send Microsoft your browsing history data. The browsing history data is aggregated with other users' browsing data for analysis, and is not used to identify you or your browsing activities.

Location:

If you allow websites to access your location, each time the website requests location, information about nearby cell towers, Wi-Fi access points, and available Global Positioning System (GPS) information may be collected by Microsoft's location positioning database to help determine the approximate location of your device and return it to the requesting website.

Your Choices

Auto-suggestions:

If you do not want auto-suggestions from the Bing service in Internet Explorer:

  1. Go to Settings > Applications > Internet Explorer.
  2. Clear the Get suggestions from Bing as I type check box.

Cookies:

You have the ability to block cookies. If you decide to block cookies, the websites that use them might not function correctly. For example, if you do not allow any cookies, you might not be able to view some websites or take advantage of customization features (such as local news and weather, or stock quotes). To block cookies:

  1. Go to Settings > Applications > Internet Explorer.
  2. Clear the Allow cookies on my phone check box.

Favorites and Browsing History:

You can clear website passwords that you asked Internet Explorer to save, entries in Internet Explorer's history folder, web form data, temporary Internet files, and cookies that have been saved to your device. This feature deletes data stored to your device but does not delete any browsing history or other search data previously sent to Microsoft.

To delete browsing history on your device:

  1. Go to Settings > Applications > Internet Explorer.
  2. Tap Delete history.

You will be asked whether you wish to send browsing history to Microsoft to improve the Bing search experience the first time you run the browser. You may change this setting at any time:

  1. Go to Settings > Applications > Internet Explorer.
  2. Check or clear the Allow Internet Explorer to collect my browsing history check box.

Location:

You will be asked whether you wish to allow a website to request your location information when it makes the request. You may stop all sites from prompting for your location permission at any time:

  1. Go to Settings > Applications > Internet Explorer.
  2. Turn off the allow access to my location switch.

Keyboard Touch Recognition

Information Collected or Stored and How It's Used:

You can help Microsoft improve typing on Windows Phone and other Microsoft products and services by participating in the Keyboard Touch Information feedback feature. You can participate by choosing the Recommended settings when setting up your device or, if you choose custom settings, by enabling feedback in Settings > Keyboard.

When you participate, keyboard touch information used by Windows Phone to recognize your intended characters (called "touchpoints") will be sent to Microsoft whenever you use the software-based or hardware keyboard on the device, along with any typing corrections and automatic completions. Because knowing what kind of words people type on a mobile device improves the ability of the keyboard to correctly interpret touchpoints, the recognized text will also be sent.

To help protect your privacy, we do not collect keyboard touch information when the device displays a login screen or password field. We also take measures that are designed to prevent the collection of email addresses and numeric sequences such as phone numbers, credit card numbers, etc. This data is sent with a random ID that does not identify you or your device, and then aggregated with text from many users and transformed it into counts of character and word sequences for analysis.

Your Choices

To change the keyboard touch settings at any time:

  1. Go to Settings > Keyboard
  2. Tap the Typing Settings button
  3. Check or clear the Send keyboard touch information to improve typing and more check box.

Location Check-Ins

Information Collected or Stored and How It's Used

You can use your Windows Phone to let your friends know where you are by posting "check-ins" to Facebook, Windows Live, and certain other social media sites, although all the features may not be available for all sites. If you choose to use this feature, information may be collected by Microsoft's location positioning database and used to help determine the approximate location of your device. For more general information on our location positioning database, see the Collection and Use of Location Positioning Information section of this statement.

"Check-in" uses the device's approximate location and the Bing service to provide you with nearby landmarks to select – or you can enter search terms to provide nearby results. The information collected by the Bing service includes location, time and date, and your search terms. Once you select the location to check-in, the data necessary to create the requested post is passed on to Facebook or the applicable social network. This will include information about the place you check-in, including its name, location, street address, phone number, and category or type (for example, a restaurant, store, or bar).

You can also choose to allow "check-ins" information to be used by Microsoft to help improve your future search results. If you choose this option, the "check-in" history is stored by Bing in association with your Windows Live ID to help personalize your search results. You can later delete this check-in history at any time

To learn more about the information collection practices of Bing, please see the Search section of this statement, and also the Microsoft Online Privacy Statement and Bing Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184.

Your Choices

In order to use any of the check-in feature, your device's master location services switch must be On as described in the on our location positioning database, see the Collection and Use of Location Positioning Information section of this statement.

To post "check-ins" and use location to find nearby places for posts:

  1. Go to Settings > Applications > People.
  2. Toggle the Use my location switch to On.

To allow Microsoft to use your check-in history to improve your specific search results.

  1. Go to Settings > Applications > People.
  2. Check the Save check-in history with my Windows Live ID to improve search results box.
To delete your check-in history from Bing go to scrapbook.bingmobile.com/xx/scrapbook/signin.html, sign in, click settings, and then click delete my check-in and location history.

Maps

Information Collected or Stored and How It's Used:

If you allow Maps to access your location, the approximate location of your device, along with any requests you make in Maps, will be sent to Microsoft to provide and improve local search and mapping results and directions. To learn more about the information collection practices of Maps, powered by the Bing service, please review the Microsoft Online Privacy Statement and Bing Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184.

Your Choices

To enable or disable the Maps feature's access to your device's location, which is Off by default:

  1. Go to Settings > Applications > Maps.
  2. Toggle the Use my location switch to On or Off.

To clear your previous map searches, pins, and image information from your device:

  1. Go to Settings > Applications > Maps.
  2. Tap Delete history.

Marketplace

Information Collected or Stored and How It's Used:

To create a new Zune/Marketplace account, you may need to provide your age and country/region. If you already have a Microsoft Billing account, you'll be able to use the payment method(s) you've already added to purchase content and applications from Marketplace. We also collect your email address so that we can provide you with instructions to download an app from the Windows Phone Marketplace.

For new accounts, we will auto-generate a nickname (which we refer to as a gamertag or Zune tag) that is used to identify you on the Xbox LIVE service, Zune service, and on Marketplace when submitting reviews of applications. You can change the auto-generated nickname by tapping your gamertag in the Games Hub. Your reviews on the Marketplace will be posted under your gamertag. (Note: Starting in August 2012, your gamertag will no longer be used for reviews and new reviews you post will display your first name from your Microsoft account.)

To allow you to bill charges for applications through your mobile operator (where applicable), we may collect data that identifies your device, your telephone number, and a portion of your Subscriber Identity Module ("SIM") card identifier (for devices that utilize SIM cards). These are required to identify the operator associated with your device, and resolve questions about purchase failures, pricing, or other issues. We do not use the telephone numbers collected in this way for any other purpose, nor do we share that data with any party other than your mobile operator.

IDs of the applications you've installed on your device are sent periodically to Marketplace to determine if there are available updates for any applications you've installed. You can choose whether to install updates to your applications. However, certain updates may be required for continued operation of certain applications.

Your Choices

To edit or remove billing information in your Microsoft Billing account, sign in to your account at Microsoft Billing and Account Management.

To edit a review you previously posted in the Marketplace, sign into Marketplace and click or tap on the review text.

Office Mobile

Information Collected or Stored and How It's Used:

User Name

Every file saved by Microsoft® Excel® Mobile, Microsoft® OneNote® Mobile, Microsoft® PowerPoint® Mobile, and Microsoft® Word® Mobile includes the following file properties:

  • Author
  • Last Saved By

Additionally, if you save comments to a file, Office Mobile includes your user name with each comment. This information is then available to anyone who has access to your file.

Automatic sync of Office documents and notes

Once you have configured your device with Windows Live ID, documents and notes in your device and OneDrive account can be synced. Documents (Word, Excel, and PowerPoint) that you create on the device are synced to OneDrive only when you take an explicit action to save the document to OneDrive. OneNote files are automatically synced to OneDrive when you close the file or switch to another function.

SharePoint Mobile

You can import a list of SharePoint sites and save your domains and network credentials to your device to access certain SharePoint sites. When you access a SharePoint site, if you have permissions to create a new subsite on that site, the site saves cookies to your computer. Taken together, these cookies form a list of sites to which you have permissions. This list is used by several Office programs to provide you with quick access to the sites that you have visited before. If you delete the cookies from your device, you will be required to re-enter your credentials to obtain access to the sites.

The list of SharePoint sites that you have visited is not accessed by Microsoft and is not exposed to the Internet unless you choose to make the list more broadly available. When you create a new website or list in SharePoint, or add or invite people to an existing website or list, the site saves the following for each person:

  • Full name
  • Email address

A user ID is added to every element that you or the other users of the site add to or modify on the site. As with all of the content on the SharePoint site, only administrators and members of the site itself have access to this information.

All elements of the SharePoint site include two fields:

  • Created By
  • Modified By

The Created By field is filled in with the user name of the person who originally created the element and the date when it was created. The Modified By field is filled in with the user name of the person who last modified content and the date when it was last modified.

Administrators of the servers where SharePoint sites are hosted have access to some data from these sites, which is used for analyzing the usage patterns of the site and improving the percentage of time that the site is available. This data is available only to the server administrators and is not shared with Microsoft unless Microsoft is hosting the SharePoint site. The data includes the names, email addresses, and permissions of everyone with access to the site. All users with access to a particular SharePoint site might search and view all content available on that site.

SharePoint provides auditing features that allow administrators to keep a reliable audit trail of how users are working with certain content. When SharePoint administrators enable the auditing feature, the server automatically records in the SharePoint content database certain actions performed by the user. These actions include view, edit, check-in, and check-out. For each recorded action, the server records identifying information about the file, the action, and the user's SharePoint ID. No data is sent to Microsoft as part of this feature.

This feature is off by default and is available only to administrators of SharePoint sites where content is stored.

Your Choices

To change the user name associated with your files, such as file properties and comments:

  1. Go to Settings > Applications > Office.
  2. Change or clear the user name.

To delete or modify your saved Unified Access Gateway (UAG) network credentials:

  1. Go to Settings > Applications > Office.
  2. Tap UAG server.

To delete all Office settings and content, including saved SharePoint sites, SharePoint documents, OneDrive documents, settings and credentials from your device:

  1. Go to Settings > Applications > Office.
  2. Tap Reset Office.

People

Information Collected or Stored and How It's Used:

If you have a Windows Live ID associated with your device and you already have contacts saved with your Windows Live ID, they will be automatically synced with your device. Similarly, your contacts that are saved on your device — for example, those you have imported from a SIM card or added to your device directly — are automatically backed up to your online Windows Live account.

You have the ability to link contacts and contact information from multiple sources into a single contact card on your device. Items that are synchronized or linked from third-party accounts, such as Facebook, are not backed up to Windows Live.

For additional information, see the Windows Live ID section below.

Your Choices

When you set up an email account or a social networking account such as Facebook, your device will automatically retrieve available messages, contacts, photos, and feeds, so that the information on your device from these accounts is always up to date. You can change the settings for most types of accounts to update your content less often, or only when you choose.

To update settings for an email account or the content you synchronize:

  1. Go to Settings > Email + accounts.
  2. Tap the account you want to change.
  3. In the Download new content list, choose how often you want to receive updated content. If you only want to receive updated content when you request it, tap Manually.
  4. If available, in the Content to sync list, clear the check boxes of the content you do not want to sync.

The content from Facebook accounts is always updated automatically. If you don't want to receive Facebook updates, youmust delete your Facebook account from your device.

To delete a Facebook account:

  1. Go to Settings > Email + accounts.
  2. Tap and hold Facebook.
  3. Tap Delete.

To delete other accounts:

  1. Go to Settings > Email + accounts.
  2. Tap and hold the account you want to delete.
  3. Tap Delete.

Phone Feedback Program

Information Collected or Stored and How It's Used:

By participating in the Windows Phone Feedback Program (feedback), you can help Microsoft improve Windows Phone and other products and services. You can participate in feedback by choosing the Recommended settings when setting up your device or, if you choose custom settings, by enabling feedback in Settings > Feedback.

When you choose to participate, we collect basic information about how you use your device and apps, as well as errors you experience and other feedback and screen images you specifically submit to Microsoft. The following categories of data may be collected and sent to Microsoft periodically using available data connections:

  • Device configuration, such as the network connections in use, screen resolutions for the device, memory use, battery life, domain settings for email accounts you've set up, and which version of Windows Phone software is running.
  • Performance and reliability, such as how quickly a feature responds when you tap an icon or click a button, how many problems you experience with a feature, and how quickly information is sent or received over a network connection.
  • Application use, such as the features that you use the most often, what features you pin to the Start screen, how you navigate menus and the Marketplace, how often you change settings and update feeds and contact info, and how long you are using certain features.
  • Software operation errors, such as problems that interrupt you while you use your device, and errors that occur behind the scenes. Reports might contain personal information, but Microsoft uses this information to diagnose errors, not to identify you or contact you. For example, a report that contains a snapshot of device memory might include your contact list, part of an email or SMS you were working on, or data that you recently submitted to a website.
  • Feedback and screen images you voluntarily submit to Microsoft.

The feedback program generates a unique ID that is stored on your device and sent with feedback reports to uniquely identify your device. The unique ID is a randomly generated number that does not contain any personal information. We use the unique ID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the unique ID allows Microsoft to distinguish between one customer experiencing a problem 10 times and other customers experiencing the same problem once. Microsoft does not use the information collected by feedback reports to identify you.

We use feedback information to improve the products and features that people use most often and to help create solutions to common issues. Feedback information, particularly error reports, might contain personal information, but this information is used only to diagnose errors, not to identify or contact you. To improve the products and services that run on Microsoft software, we may share information from the feedback program with equipment manufacturers and other trusted partners. We prohibit these partners from using any such data to identify or contact you.

Your Choices

To change the Phone Feedback setting at any time:

  1. Go to Settings > Feedback.
  2. Toggle Send Feedback to Off or On.

Your device only sends feedback when connected to your computer or available Wi-Fi networks unless you elect to send feedback over your cellular data connection. To do so:

  1. Go to Settings > Feedback.
  2. Check the Use my cellular data connection to send feedback check box.

Phone Update

Information Collected or Stored and How It's Used:

Microsoft periodically releases useful or critical improvements in the form of updates for your device. To make sure you are aware of updates as they become available, your device regularly performs a scan for available updates. When new updates are available, you will be prompted to connect your device to the Zune software on your computer to download and install such updates. You always have the choice not to update your device, but we recommend that available updates be installed as soon as possible.

Each time the device update feature checks for available updates, and each time you choose to install updates, standard device information is sent to Microsoft. This information is used to determine the updates that are applicable to and appropriate for your device, and to operate, analyze, and maintain the Phone Update service. Standard device information is also used to generate aggregate statistics that help us analyze successes, failures, and errors you experience with the Phone Update services.

Your Choices

If you do not want your device to notify you when new updates are found:

  1. Go to Settings > Phone update.
  2. Clear the Notify me when new updates are found check box.

Your device will continue to regularly check for updates, which you can install when you connect the device to your computer.

If you do not want your device to check for updates using your cellular network plan:

  1. Go to Settings > Phone update.
  2. Clear the Use my cellular data connection to check for updates check box. (Your device will continue to check for updates when connected to Wi-Fi connections.)

Pictures & Camera

Information Collected or Stored and How It's Used:

Your device's Camera allows you to tag your photos with your location. If you allow the camera to access your location when you capture a photo, your location will be stored as metadata of the captured photo in the Exchangeable Image File Format (EXIF) tag.

If you allow Camera to store location in photos you capture, please be aware that by choosing to share photos with social networks, online services, and applications, you may expose the location information stored in photos to the online service, application, or others. When you upload photos using the Share on Facebook or Automatically upload to SkyDrive functions, you can utilize a setting to remove location information from the metadata of photos you share. This setting change will NOT remove location data when you share photos via other applications or websites you access with the device. We recommend that you review the privacy policies, practices, and settings of online services and applications before sharing your photos with them.

You can choose to automatically upload captured photos to a OneDrive folder associated with your Windows Live online account. Your photos and videos will also be synchronized with your computer using the Zune software on your personal computer, if you have set up a sync relationship.

Your Choices

During use, you may be asked whether to allow Camera to include location information in the photos and videos you capture. You can change this setting at any time:

  1. Go to Settings > Applications > Pictures + camera.
  2. Toggle the Include location info in pictures you take switch to On or Off.

To keep location metadata in the photos you upload from your device to Facebook or OneDrive using the functions in your device:

  1. Go to Settings > Applications > Pictures + camera.
  2. Toggle the Keep location info on uploaded pictures switch to On.

To automatically upload photos to your OneDrive folder:

  1. Go to Settings > Applications > Pictures + camera.
  2. Toggle the Automatically upload to SkyDrive switch to On.
To no longer automatically sync photos and videos between your device and the Zune software on your personal computer, you can launch the Zune software on your computer and change the settings under Phone > Sync Options.

Search

Information Collected or Stored and How It's Used:

If you allow Search to access your location, the approximate location of your device along with the search query will be sent to provide and improve local search and mapping results.

To help you find the content you want more quickly, Search automatically suggests search terms as you type. Auto-suggestions can come from your search history stored on your device, or from the Bing service. To get suggestions from the Bing service, your search term is sent to the Bing service as you type it or say it. To learn more about the information collection practices of Bing, please review the Microsoft Online Privacy Statement and Bing Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184.

You can clear your search history — including typed search terms, music searches, and vision searches — from your device at any time.

Music Searches

When you utilize the Music Search functionality, an audio "fingerprint" of the audio captured by the microphone is sent to Microsoft to provide you with search results. Your device will store a history of music searches you have performed. This history file is not sent to Microsoft.

Visual Searches

When you utilize Visual Search functionality, the device's camera scans whatever is in its field of vision for a small period of time and a series of frames is sent to Microsoft to allow Bing to provide you with search results. You should be aware that this could result in inadvertently sending captured video frames to Microsoft and be aware of where you are pointing the camera when using Video Search.

When you utilize Visual Search to scan a Microsoft Tag (a two-dimensional barcode), the device's camera scans the Microsoft Tag in order to return you applicable information. Microsoft may also send your standard device information (and location data if you have chosen that setting) to the Tag creator in order to provide more personalized results based on your device and other Tags that you have scanned from the same Tag creator. For example, if you scan a Tag on a movie poster, the information collected by Microsoft may be provided to the publisher of the poster, which may use it to provide you with nearby show times for the movie. Tag creators' use of this information is subject to their privacy practices, and not this privacy statement.

As with ordinary Bing search, standard device information is sent to Microsoft with Visual Search in order to determine where Search results should be returned and to return results in the proper layout and format. If you allow Search to access your location, the approximate location of your device, along with the search query, will be sent to provide and improve local search and mapping results. Likewise, if you allow Visual Search to access your location in connection with Microsoft Tags, the approximate location of your device is also sent to Microsoft and the Tag creator. To learn more about the information collection practices of Microsoft Tag Reader, please review the Microsoft Tag Reader Privacy Statement at www.microsoft.com/tag/Privacy/M/TagReaderPrivacy.htm

Your Choices

To enable or disable the Search feature's access to your device's location, which is Off by default:

  1. Go to Settings > Applications > Search.
  2. Toggle the my location switch to On or Off.

To enable or disable the Search feature's auto-suggestions from the Bing service, which is On by default:

  1. Go to Settings > Applications > Search.
  2. Clear the Get suggestions from Bing as I type check box.

To enable or disable the Search feature's option of sending location information in connection with scans of Microsoft Tags, which is Off by default:

  1. Go to Settings > Applications > Search.
  2. Clear the Send location info for Microsoft Tags check box.

To enable or disable the Search feature's option of storing and using images you have sent to Visual Search to improve future Bing search results, which is On by default:

  1. Go to Settings > Applications > Search.
  2. Clear the Allow Microsoft to store and use images from vision searches check box.

To clear previously typed search terms, music searches, and vision searches from your device:

  1. Go to Settings > Applications > Search.
  2. Tap Delete history.

Speech

Information Collected or Stored and How It's Used:

When you use speech recognition on your device, your voice commands and performance data associated with the speech functionality will be automatically sent to Microsoft to process and respond to the request. When voice commands are sent to Microsoft, Microsoft generates a unique ID that is stored on your device and sent with requests to distinguish speech requests, which helps improve the speech service. The unique ID is a randomly generated number that does not contain any personal information.

If you disable speech recognition over the network, you will not be able to search online or send a message via voice, but you may still be able to use other voice commands supported on the device, such as "Call Mom" or "Start Internet Explorer."

Your Choices

To prevent voice commands from being sent to Microsoft:

  1. Go to Settings > Speech.
  2. Clear the Enable speech recognition over the network check box.

Windows Live ID

Information Collected or Stored and How It's Used:

To access certain services and features on your device, such as purchasing applications, music, or games from Marketplace, connecting with Xbox LIVE, or using your Zune Music Pass, you will be asked to enter an email address and password, which we refer to as your Windows Live ID. If you have an existing Windows Live ID, you can use that ID or you can create one using the device. To make it easier to access these services on your device, your Windows Live ID is automatically saved to your device. That way, you will not need to sign in each time you use the preinstalled features on your device such as Marketplace and Xbox LIVE that require a Windows Live ID.

After you create your Windows Live ID, you can use the same credentials to sign in to many different Microsoft sites and services, as well as those of select Microsoft partners that display the Windows Live ID logo. By signing in to one Microsoft site or service, you may be automatically signed in when you visit other Microsoft sites and services. To learn more about information collection practices of Windows Live ID and how your credential information is used when you sign in to participating sites, please read the Microsoft Online Privacy Statement at privacy.microsoft.com/.

When you create a Windows Live ID, an associated online account is created at www.windowsphone.com/my, which automatically backs up contacts that are saved on your device (those you've imported from a SIM card or added to your device directly) and calendar items you've saved to your device. Contacts and calendar items from third-party services, such as Facebook, are not backed up to your online Windows Live account. To personalize your experience on the windowsphone.com/my portal, the friendly name of your device, color theme and accents, time zone, and locale are collected.

Your Choices

You do not need to create or enter a Windows Live ID to use your device. However, if you do not associate a Windows Live ID with your device, certain features such as Marketplace, Xbox LIVE, and the online account features, such "Find My Phone," will not function. If you do not want to create or enter a Windows Live ID, tap Not now when prompted to create or enter a Windows Live ID when setting up your device.

You may delete your Windows Live ID sign-in credentials from your device. However, please be aware this will delete all data from your device – including all apps you have downloaded, music, pictures, and videos – and will reset the device to the factory settings.

To delete your Windows Live ID sign-in credentials from your device:

  1. Go to Settings > About.
  2. Tap reset your phone.

Xbox LIVE/Games

Information Collected or Stored and How It's Used:

To create a new Xbox LIVE account, you may need to provide your age and country/region. For new accounts, we will auto-generate a nickname (which we refer to as a gamertag or Zune tag) that is used to identify you on the Xbox LIVE service, Zune service, and on Marketplace when submitting reviews of applications. (Note: Starting in August 2012, your gamertag will no longer be used for reviews and new reviews you post will display your first name from your Microsoft account.) You can change the auto-generated nickname by tapping on your gamertag in the Games Hub.

If you allow a Microsoft game to access your location, the approximate location of your device may be periodically sent to Microsoft in order to award achievements, provide in-game rewards, or to customize gameplay. Microsoft games will only collect and store the approximate location of your device as necessary for these purposes. For example, games may use your location to award an achievement based on the distance traveled between game sessions.

Your device settings include the option to connect to Xbox LIVE. When this setting is On, gaming activity and achievement data is sent to Xbox. If you turn this setting to Off, gaming activity and achievement is still stored on your device. This data will be sent to Xbox when the setting is set back to On and when you connect your device to a data service.

To learn more about the information collection practices of Xbox LIVE, please review the Microsoft Online Privacy Statement and Xbox LIVE Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184.

Your Choices

If you do not want to connect to the Xbox LIVE service from your device, which among other things allows your gamertag, achievements and scores to be uploaded to leaderboards, the receipt of game invites on your device, and updates to your profile and gaming history:

  1. Go to Settings > Applications > Games.
  2. Toggle the Connect with Xbox LIVE switch to Off. (When you toggle the switch back to On, gaming data stored on the device will be uploaded to Microsoft.)

To modify your Xbox LIVE privacy settings, which control things such as how people can contact you, how profile information that you add is shared, and how activities on Xbox LIVE are shared, go to Xbox.com and sign in to your account.

To disable a Microsoft game's access to your phone's location, go to the game's Help/Options menu and turn off access to location.

Zune Music & Video

Information Collected or Stored and How It's Used:

To create a new Zune/Marketplace account, you may need to provide your age and country/region. For new accounts, we will auto-generate a nickname (which we refer to as a gamertag or Zune tag) that is used to identify you on the Xbox LIVE service, Zune service, and on Marketplace when submitting reviews of applications.(Note: Starting in August 2012, your gamertag will no longer be used for reviews and new reviews you post will display your first name from your Microsoft account.) You can change the auto-generated nickname by tapping on your gamertag in the Games Hub.

If you choose to personalize your Zune experience, Zune will collect information about the songs you play in Zune and the ratings you give songs. This information is used to help provide you with content and features that are more tailored to the music you like and to allow you to share your recent music plays with others through the Zune Social available through Zune.net and through the Zune software on your computer. It is also used in aggregate form to create top charts.

To enrich your experience when playing or browsing content, Zune may display related information about the content you play and the content in your Zune library, such as the album title, cover art, song or video title, artist pictures, artist bios and other information, where available. To download this information, Zune sends an information request to Microsoft containing standard device information and an identifier for the content.

If you connect your device to the Zune software on your computer, standard device information is sent to distinguish your device from other devices associated with the Zune software and to customize content, such as support and help links based on the connected device.

To learn more about the information collection practices of Zune, please review the Microsoft Online Privacy Statement and Zune Privacy Supplement available at go.microsoft.com/fwlink/?LinkId=81184.

Your Choices

To change the setting for sending information about the songs you play and ratings you give:

  1. Go to Settings > Applications > Music + Videos.
  2. Tap the Account Settings to update your privacy settings.

If you do not want to connect with the Zune service to automatically download information related to the content you play, such as artist pictures, bios and other information:

  1. Go to Settings > Applications > Music + Videos.
  2. Toggle the Connect with Zune switch to Off.